Heather Robinson, Head of Remediation Operations

Heather is Head of Remediation Operations at Konexo UK. She is an experienced senior professional services consultant with extensive experience in customer and operations, conduct risk, compliance, financial crime and anti-money laundering.

She has previously worked for Deloitte and Ernst & Young, as a member of the senior management team in managed services and as a technical business advisor specializing in compliance and financial crime. Heather has a proven track record in end-to-end design, implementation and delivery of large client regulatory compliance projects, working against changing regulatory pressures and tight deadlines. She has managed projects of various sizes, from bespoke operations to a large-scale 1,100 analyst remediation. Her work includes undertaking CDD/EDD remediation, suspicious activity reporting and managing transaction alert backlogs.

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Graham Richardson
Head of Konexo
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Carmen Brun
Head of Konexo - US
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David Boyd
Head of Operations
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David Saunders
Head of Client Development
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Joan Oh
Head of Konexo - Asia
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Anthony Davies
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Babar Hayat
Head of Product, Technology Innovation & Transformation
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Brett Aubin
Head of Regulatory Response
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Debi Whitehead
Manager – HR Services
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Gemma Pendlebury
Legal Director
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Heather Robinson
Head of Remediation Operations
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Ian Stott
Head of Financial Services
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James Lewindon
Head of Legal Resourcing - UK
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Janet Price
Operations Director
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Jeff Jones
Head of HR Services
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Joanna Penn
Senior Business Development Manager, Konexo - US
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Jon Townend
Head of Legal Services
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Kate Ellis
Head of The Branding Group - Konexo UK
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Richard Hill
Head of Legal Resourcing
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Simon Collins
Managing Director - Financial Services
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Victoria Pickard
Head of Legal Operations
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